Friction

Challenges

CanvaEarly signal

People cannot turn off the prompts that slow their editor

3 people raised this across 3 weeks, on iOS.

iPhone users in the United States and Australia, across two app versions.

In their own words

Neither app store gives a review a permanent public link, so each entry is a snapshot taken on the date shown and the link goes to the app's review listing.

The push for AI on here has ruined what this is supposed to be

iOS, version 4.225.1, 1 star, United States,

  • worked before an update

Captured on . See reviews on the App Store

I don't even use your trash Ai tools -that slow down the whole app

iOS, version 4.225.1, 2 stars, United States,

  • said they were leaving
  • about billing

Captured on . See reviews on the App Store

Can we have an option to turn off the annoying (and slow) prompt EVERY TIME I OPEN a Document

iOS, version 4.223.0, 3 stars, Australia,

  • worked before an update

Captured on . See reviews on the App Store

What people do instead

Nobody described a way around this.

What you could do with this

These four are written from the reviews above. Everything else on this page is quoted or counted.

written

BUILD IT

A preference that stops the prompt loading, not just showing.

See how3 points
  • Gate the feature’s code path, not only its dialog
  • Remember the answer per document, not per session
  • Measure open time with the path disabled, and publish both

Why it might not workA feature the company is promoting is rarely one it will let people switch off.

written

START IT

A drawing tool whose feature set is fixed by the person using it.

See how2 points
  • Version pinning, so an editor cannot change under a deadline
  • Aimed at people who open the same document every working day

Why it might not workHolding old code paths open is expensive, and the people who want it are the least likely to pay more for it.

written

STUDY IT

Does an unrequested prompt change how long people stay in a document?

See how2 points
  • Compare session length either side of the version that added it
  • Separate the time it costs from the irritation it causes

Why it might not workThe reviews report both at once, and nobody writes a review about the session they quietly abandoned.

written

WRITE IT

The software you rent changed while you were using it.

See how2 points
  • Follow one document opened across the two versions reviewers name
  • Quote the reviewer asking for a switch, every time, on every file

Why it might not workComplaints about added features are a familiar genre, and this one needs the slowdown measured to rise above it.

Duolingo

People are interrupted mid-lesson by prompts they cannot close

Duo now forces users to use AI

Reported repeatedly

Spotify

People cannot see the player for the adverts covering it

even though I got an add every 2 songs

Early signal

See all 25 challenges

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43 results